Privacy Policy

We collect account information you provide (name, email, organization, billing details), and data generated as you use the platform (usage metrics, logs, and audit records).

We also collect technical information such as IP address, device, and browser data to operate and secure the service.

We use personal data to provide and improve the service, process payments, communicate with you, provide support, and meet legal and security obligations.

We do not sell personal data. We process it only for the purposes described in this policy or with your consent.

We share data with sub-processors (such as cloud and payment providers) strictly to deliver the service, under contractual data-protection obligations.

We may disclose data where required by law or to protect the rights, safety, and security of NexusAI Cloud, our customers, and the public.

We protect data with encryption in transit and at rest, strict tenant isolation, role-based access controls, and continuous monitoring.

No system is perfectly secure; we maintain an incident response process and will notify affected users of breaches as required by law.

We retain personal data for as long as your account is active or as needed to provide the service, then delete or anonymize it unless a longer period is required by law.

Depending on your jurisdiction, you may have rights to access, correct, delete, export, or restrict processing of your personal data. See our GDPR Compliance page for EU/EEA-specific rights.

To exercise any right, contact privacy@nexusai.lt.

For privacy questions or requests, contact our data protection team at privacy@nexusai.lt.